Trades· General contractors· Updated October 29, 2026
Missed-call text-back for general contractors
Missed-call text-back texts every caller you miss from your business number within seconds. Included on Advanced at $297 a month.
By Kyle Burt, Co-founder
Transcript
Quick answer
The superintendent is in a framing meeting. The homeowner who wants an addition will not wait on a callback that never comes. Missed-call text-back sends a text from the business number within seconds. Contractor Systems includes it on Advanced at $297 a month, with the website, the lead inbox, follow-up, and review requests. Monthly billing has a one-time $297 setup fee. Quarterly and annual billing waive it.
What is missed call text back for contractors?
Missed call text back for contractors is an automatic text from the business number the caller already has, sent within seconds when nobody picks up. The published example says: "Hi, this is Harbor Point Builders. Sorry we missed your call. What project are you thinking about?" Harbor Point Builders is a fictional business name, labeled Example. From a business number. Advanced includes a tracked number for the website and ads, with two-way texting from one app. You can forward the number on the signs and on Google, or port it. Porting a cell phone number moves it off that phone. Most builders forward instead and keep the personal line separate. The reply lands in the lead inbox. This page is the hub. HVAC companies and plumbers have their own pages, with their own example text. Advanced is $297 a month and includes the website, the lead inbox, missed-call text-back, follow-up, and review requests.
What is a contractor call back system?
A contractor call back system, on this page, is missed-call text-back: one text from the business number within seconds when nobody picks up, then the reply in the lead inbox. The published example says: "Hi, this is Harbor Point Builders. Sorry we missed your call. What project are you thinking about?" Harbor Point Builders is a fictional business name, labeled Example. From a business number. Advanced includes a tracked number for the website and ads, with two-way texting from one app. You can forward the number on the signs and on Google, or port it. Porting a cell phone number moves it off that phone. Most builders forward instead and keep the personal line separate. This page is the hub for missed call text back for contractors. Advanced is $297 a month and includes the website, the lead inbox, missed-call text-back, follow-up, and review requests.
Does this work for contractors outside Florida?
The office is at 6901 Professional Pkwy E, Ste 232, Lakewood Ranch, FL 34240. The phone is (775) 297-0297. We work with contractors outside the 941. Most of our clients are on the Suncoast between Tampa and Fort Myers, and everything we build runs remotely, so distance isn't a limit. The service-area pages name Florida cities. Advanced is $297 a month and includes missed-call text-back. Pro is $597 a month. US carriers require registration before a business texts from a regular local number. Contractor Systems files the brand and campaign registration. On the pricing page, SMS 10DLC registration is included with the AI receptionist and with Pro and Master.
What should a missed call text back service say for a general contractor?
A missed call text back service for a general contractor sends one text from the business number within seconds when nobody picks up. The auto-reply should name the company and ask what the project is. The published example asks what project they are thinking about. An addition and a punch-list call should not get the same questions. You approve the messages. The reply lands in the lead inbox. Contractor Systems includes it on Advanced at $297 a month.
Example template
Hi, this is Harbor Point Builders. Sorry we missed your call. What project are you thinking about?
Harbor Point Builders is a fictional business name, labeled Example. The line is the published sample for this trade. How contractors use auto-reply messages for missed calls.
Missed call · 11:20 AM
11:24 AM
11:30 AM
What does the caller see after a missed builder call?
A text from the business number, within seconds of the missed call. They can reply on that thread. The reply lands in the lead inbox, with the calls, forms, and Google messages that need a response.
The published Harbor Point example asks what project they are thinking about, then asks about budget and timing, and offers a walkthrough. You approve the messages. An addition and a punch-list call should not get the same questions. The business name in the phone, Harbor Point Builders, is fictional and labeled Example. The thread is the published sample for this trade.
- 1Missed call11:20 AM
- 2Text within seconds11:20 AM
- 3Reply11:24 AM
- 4Next step11:30 AM
Does the text come from the number already on the truck?
From a business number. Advanced includes a tracked number for the website and ads, with two-way texting from one app. You can forward the number on the signs and on Google, or port it. Porting a cell phone number moves it off that phone. Most builders forward instead and keep the personal line separate.
Remodelers use the same phone setup with a different first question. The published number can stay. Read the General contractors page, the missed-call text-back guide (including the 10DLC fee table), and missed-call text templates.
Should you buy a standalone texting app?
A standalone texting app is another login and another bill, and you still need a website, a place for the project lead, and follow-up until the walkthrough is booked. Contractor Systems puts missed-call text-back in Advanced with the website, the lead inbox, automatic follow-up, and review requests. Estimate follow-up is on Pro.
Seconds
A text from the business number within seconds
Two-way
The reply lands in the lead inbox
Your number
Forward the number you already publish, or port it
Follow-up
Automatic follow-up is included on Advanced. Estimate follow-up is on Pro
Reviews
Every customer gets the Google review link
Advanced
$297/mo
Missed-call text-back is included.
$297 setup on monthly billing, waived quarterly and annual.
If you want the call answered, not only texted, Pro is $597 a month and includes the All Hours AI receptionist. Answers 24/7, including business hours. Read the AI receptionist page for this trade. Advanced still texts the caller within seconds when a person does not pick up. The After Hours add-on is $147 a month if you stay on Advanced. Answers nights, weekends, and holidays. It takes the message and texts it to you. It does not answer during business hours. All Hours is $297 a month, or it is included with Pro.
Questions
What should a missed call text back service say for a general contractor?
A missed call text back service for a general contractor sends one text from the business number within seconds when nobody picks up. The auto-reply should name the company and ask what the project is. The published example asks what project they are thinking about. An addition and a punch-list call should not get the same questions. You approve the messages. The reply lands in the lead inbox. Contractor Systems includes it on Advanced at $297 a month. Example template: "Hi, this is Harbor Point Builders. Sorry we missed your call. What project are you thinking about?" Harbor Point Builders is a fictional business name, labeled Example.
Will the text ask about budget before we drive out?
Only if you approve that message. The published example asks what the project is, then about budget and timing, and offers a walkthrough. You decide which questions go out. The text does not price the addition. General contractors · AI receptionist · Missed-call guide.
Is missed-call text-back included on Advanced?
Yes. Advanced is $297 a month and includes missed-call text-back, a tracked business number, the lead inbox, automatic follow-up, the website, and review requests. The one-time setup fee is $297 on monthly billing and is waived on quarterly and annual billing.
Does Contractor Systems charge extra for 10DLC registration?
US carriers require registration before a business texts from a regular local number, and unregistered texts get filtered or blocked. Contractor Systems files the brand and campaign registration. On the pricing page, SMS 10DLC registration is included with the AI Receptionist (After Hours and All Hours) and with Pro and Master. The Campaign Registry's own fees are listed on the missed-call text-back guide. Those fees are not a Contractor Systems price. See the fee table.
Does every customer get the Google review link?
Yes. Every customer gets asked after the job, and every customer gets the Google review link. If a customer is unhappy, they can also tell you privately so you can follow up. The Google link stays available either way.
Stop losing the project call from the jobsite.
Advanced is $297/mo. Text-back is included. After Hours is $147/mo and answers after hours only. All Hours is $297/mo, and it is included with Pro at $597/mo. Answers 24/7, including business hours.