Quick answer
Jobber and a done-for-you front office are not substitutes. Jobber's own FAQ describes it as a platform that helps home service businesses schedule jobs, manage crews, invoice customers, and collect payments. A done-for-you front office handles what happens before the job: the website, the lead inbox for calls, texts, and forms, missed-call text-back, follow-up, and review requests, built and run for you. If Jobber already runs your jobs, keep it. Contractor Systems connects to Jobber, so new website, Google, and Facebook leads land as Jobber clients and requests. Advanced is $297 a month. Pro is $597 a month and adds the AI receptionist and estimate follow-up.
Who owns what?
The Jobber column comes from Jobber's FAQ (checked Oct 24, 2026). It lists only what that FAQ says, not every Jobber feature or add-on.
| Job to be done | Jobber | Contractor Systems |
|---|---|---|
| Scheduling jobs and managing crews | Jobber | Not included. Stays in Jobber. |
| Invoicing and collecting payment | Jobber | Not included. Stays in Jobber. |
| Contractor website, built and hosted | Not what Jobber's FAQ describes | Included on Advanced |
| One lead inbox for calls, texts, and forms | Not what Jobber's FAQ describes | Included on Advanced |
| Missed-call text-back | Not what Jobber's FAQ describes | Included on Advanced |
| Google review requests | Not what Jobber's FAQ describes | Included on Advanced. Every customer gets the Google review link. |
| Who sets it up | You configure your Jobber account | We build it, connect it, and keep it running |
How the two connect
- Website, Google, and Facebook leads created as Jobber clients and requests
- Review request sent when a job is marked complete
- Customer record and job history in one place
- Follow-up texts for quotes that haven't been approved
More on the connection: integrations. Where the line between the two kinds of software sits: CRM vs field service software for contractors.
See the front office features
- One lead inbox (Advanced)
- Missed-call text-back (Advanced)
- Google review requests (Advanced)
- Estimate follow-up (Pro)
- AI receptionist (Pro)
- All features
Questions
Is Contractor Systems a Jobber alternative?
No. Jobber runs the work: scheduling, crews, invoicing, and payments. Contractor Systems runs the front office: the website, lead inbox, missed-call text-back, follow-up, and review requests. If Jobber already works for your jobs, keep it and connect the two.
Does Contractor Systems work with Jobber?
Yes. If Jobber runs your jobs, it keeps running them. New leads from your website, Google, and Facebook land as Jobber clients and requests, and when a job closes the review request goes out on its own.
What does a done-for-you front office cost?
Advanced is $297 a month, with a one-time $297 setup fee on monthly billing that quarterly and annual billing waive. Pro is $597 a month and adds the AI receptionist and estimate follow-up. No contracts on monthly or quarterly plans.
When should a contractor change field service software instead?
When the field side is what is failing: scheduling, the crew's mobile app, job history, or invoicing. Slow replies to new leads and quiet estimates are front-office problems, and replacing Jobber does not fix them.
Related: what a done-for-you front office for contractors is, Housecall Pro vs a done-for-you front office, ServiceTitan vs a done-for-you front office, best CRM for a small HVAC company, GoHighLevel alternative, Podium alternative.